Contact Form

    Please contact us through this form. We will get back to you from the person in charge.We will reply to you within two business days; however, we may take more time to answer, or be unable to get back to you. If your message is long or you are unable to submit it correctly with this form, please send us email to [enjoyflight@pioneerace.co.jp].

    Name

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    Nationality

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    Contact Phone Number

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    Email Address

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    Email Address (for Confirmation)

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    We recommend you use the email address on your computer. Please note that emails from our company may not be delivered to mobile phone or smartphone email addresses, so please set up domain-specific reception before registering. Please check your spam folder as emails from us may end up there.

    Inquiry Details

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    Privacy Policy

    Pioneer Ace Airlines Inc. fully recognizes its social mission concerning the protection of all personal information handled by the Company, and will protect the rights of individuals and comply with laws and regulations related to personal information. The Company declares that it will establish a Personal Information Protection Management System to implement the policies outlined below, and will continuously improve it by always being aware of the latest IT technology trends, social demands, and changes in the business environment.

    1. Personal information will be obtained, used, and provided appropriately within the scope necessary for legitimate business operations, such as customer inquiries, customer management, and employee employment and personnel management. The handling of personal information beyond the scope necessary to achieve the specified purposes will not occur.

    2. The Company will strictly comply with laws, national guidelines, and other regulations related to personal information protection.

    3. The Company will take reasonable safety measures to prevent risks such as leakage, loss, or damage of personal information, by injecting management resources suited to the actual business conditions and continuously improving the personal information security system. In case of any incidents, corrective measures will be promptly implemented.

    4. Complaints and inquiries regarding the handling of personal information will be addressed promptly, sincerely, and appropriately.

    5. The Personal Information Protection Management System will be reviewed and improved continuously, taking into account changes in the Company's surrounding environment.

    Privacy Policy

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    If you wish to proceed with the above application, please press the confirm button after agreeing to our company’s handling of personal information.

    Please double-check the information you entered and click "Submit."