| Operating Company | Pioneer Ace Airlines Inc. |
|---|---|
| Representative Officer | Makoto Taguchi |
| Address | 5th Floor, Haneda Maintenance Center 1-8-2 Haneda Airport Ota-ku, Tokyo 144-0041, Japan |
| E-mail Address | enjoyflight@pioneerace.co.jp |
| TEL | 03-6773-5039 |
| Telephone Reception Hours | 9:00AM to 6:00PM |
| Sales Price | Refer to the pricing simulation page |
| Delivery Time | At the time of boarding |
| Payment Method | Credit card payment, Bank transfer |
| Other Necessary Fees | None |
| Cancellation Policy | In the event of cancellation of the contract of Carriage for the convenience of a bank transfer Passenger or Lessee, a refund of fares and charges shall be made. In the event that some passengers on a flight decide not to board, No refund will be made. |
| Cancellation Deadline | (1) Up to 3-5 days prior to the designated boarding date: 10% of fare (2) Up to 2 days prior to the day before the designated boarding date: 30% of fare (3) On the day of boarding: 70% of fare |